Term and Conditions
1. WEBSITE MATERIAL
The Visa Point Migration Services website is owned and operated by Visa Point Migration Services in Australia. The validity, interpretation and performance of this Agreement will be governed by the law of the State of Brisbane and of the Commonwealth of Australia. Each part of the Visa Point Migration Services Website and all communications from Visa Point Migration Services as part of the Services are protected by copyright unless otherwise indicated. Visa Point Migration Services reserves all rights. You agree not to copy, reproduce, alter, adapt, modify, translate, create relative works, transmit, storing electronic or other media or otherwise deal with the Visa Point Migration Services material, including each part of the Visa Point Migration Services material, except where expressly permitted to do so by Visa Point Migration Services.
2. SUPPLY OF SERVICE
Your engagement of Visa Point Migration Services is strictly personal and we will not discuss your case or any relevant information with any third party enquiring on your behalf unless you provide express instruction that the third party in question is authorised to do so.
Where a time frame is specified, Visa Point Migration Services will use its best endeavours to adhere to the given period, however as cases are managed on an individual basis, the service may take longer to provide in certain circumstances. In such an event, Visa Point Migration Services shall endeavour to notify the client of this delay as soon as practical.
3. LIMITATIONS OF SERVICE
Whilst Visa Point Migration Services and its advisors endeavour to offer the best possible advice; immigration laws, policies & fees are subject to frequent change without notice and no responsibility is accepted for any errors in the guidance and information provided, typographic or otherwise.
Visa Point Migration Services does not and cannot make any guarantees in relation to the approval or validity of any visa application made by you or by Visa Point Migration Services on your behalf. The power to grant or refuse visa applications vests solely in Department of Immigration and Citizenship or any other government department authorised by law.
Visa Point Migration Services is not engaged in rendering taxation, business, accounting, investment or other professional advice or services which are unrelated to Australian Immigration matters; unless expressly stated otherwise by Visa Point Migration Services in relation to any particular Service being provided. Visa Point Migration Services advises clients to seek separate independent professional advice regarding these matters.
The Client also acknowledges and agrees that Visa Point Migration Services provides advice strictly in relation to Australian immigration and you will not make any representation to the contrary.
This agreement shall naturally terminate where Visa Point Migration Services in its opinion, has delivered the service or by notice in writing otherwise.
Visa Point Migration Services is also entitled to terminate this Agreement immediately where your Service is cancelled and a refund is provided to you. Visa Point Migration Services reasonably forms the view that someone other than the Client is attempting to gain access to the Service for their personal benefit and if there is any belief from your Advisor of Visa Point Migration Services that you have provided false or misleading information or if you behave in such a way that renders your Advisor unable to provide the Services any longer, which includes failure to respond to communication in a reasonable time.
Visa Point Migration Services and its advisors will cease to act for you from the date this agreement is terminated.
5. REFUND POLICY
Visa Point Migration Services is here to help you secure a visa. Refunds will not be provided under any circumstances after 24 hours of the payment being processed. This includes if we determine that you are ineligible to apply for any visa or you choose not to use the service further. Visa Point Migration Services will however happily provide a full refund if your request is received by us within 24 hours of the payment being processed.
In case of obtaining admission with any education provider with the help of Visa Point Migration Services, you will read and understand all the policies of your selected education provider before making the payment to for enrolment to the education provider. We will help you as per the education provider policy and you may not be eligible to get refund of your fee from the education provider. We cannot give you guarantee for the effective working of your selected education provider, any education provider can close its business operations in the future.
6. FEES PAYABLE
Where possible, Visa Point Migration Services charges a flat fee which entirely covers the Service being provided. Prior to proceeding with any service, you agree that the service descriptions provided on the website and payment receipt (including those by hyperlink) will constitute the provision of a “Statement of Services” for the purposes of Part 5 of the MARA Code of Conduct.
7. REGULATION OF THE MIGRATION ADVICE PROFESSION
Visa Point Migration Services strives to adhere at all times with the MARA Code of Conduct which is intended to regulate the Conduct of registered migration agents. If you are unable to use this link to access the Code of Conduct, we will be happy to provide you with a copy upon request. Subsequent to this policy, we would also encourage you to read the MARA Information on the Regulation of the Migration Advice Profession booklet should you require any further information.
Unless Visa Point Migration Services explicitly states otherwise or you are specifically requested to sign a separate document which authorizes Visa Point Migration Services to act on your behalf in relation to your visa application, please be aware that Visa Point Migration Services and your Advisor are providing you with advice and assistance, not representation. Pursuant to the above, you must not indicate anything to the contrary on any application form you submit to the Department of Immigration and Citizenship, unless you are requested to do so. Visa Point Migration Services shall not be, if authorized, responsible for any delays or loss of documentation whatsoever in the event that you direct correspondence or enquiries to your Advisor by mistake.
In no event will Visa Point Migration Services be liable to the Client or any other person for any remote, indirect, consequential, special or incidental damages, including without limitation, damages resulting from loss of data, loss of profit or business interruption. This limitation will apply even if Visa Point Migration Services has been advised of the possibility of such damages.
10. TERMS & LIMITATIONS
To the extent permitted by law, Visa Point Migration Services specifically disclaims all warranties. You acknowledge that you have exercised and relied upon your own skill in determining whether the Services provided under this Agreement meet your particular requirements, and that you have not relied on any statement or representation made on behalf of Visa Point Migration Services. Without limiting the effect of any other provision of this Agreement, the parties agree that the total liability of Visa Point Migration Services to the Client arising in any circumstances, and whether under this Agreement or otherwise, will be limited to the either supplying the Services in question or refunding the amount paid under this Agreement.
11. SYSTEM INTEGRITY
The Client agrees not to interfere with the proper working of the Visa Point Migration Services Website. The Client agrees not to do anything that imposes an unreasonable or disproportionately large load on the Website infrastructure.
12. SECURITY NOTICE
Please note that your IP address will be logged by our system and any fraudulent activity will be reported to the Australian Federal Police and pursued under international law.
13. CLIENT PRIVACY